Ideal
Fault Codes

Ideal

Listed below are the common Ideal fault codes as described by the boiler manufacturer along with a possible cause.

Ideal Logic Max System / Logic Plus System Boiler Error Codes

Fault DescriptionSystem Behaviour
L1 Flow temperature overheat lockout or no water flow lockout
L2 Ignition lockout
LC Turn power off and on
L6 False flame lockout
F1 Low water pressure
F2, FN or LN Flame loss
F3 Fan fault
L4 or F4 Control / no flow thermistor fault
L5 or F5 Return thermistor fault
F6 Outside sensor fault
F7 Low mains voltage – contact electricity provider.
F9, L9, F8 or L8 Printed circuit board (PCB) unconfigured or fault
FU Difference greater than 50c – check isolation valves are open
No central heating
No hot water
No display

Ideal Boiler Error Codes

Fault CodeSystem Behaviour
C0 Boiler chip card (BCC) activation fault
C2 Boiler chip card (BCC) fault
F1 Low water pressure
F2 Flame loss
F3 Fan fault
F4 Flow thermistor fault
F5 Return thermistor fault
F6 Outside sensor failure
F7 Low mains voltage
F9 Unconfigured printed circuit board (PCB)
L1 Flow temperature overheat or no water flow
L2 Flame loss
L5 5 boiler resets in 15 minutes
L6 False flame lockout
Fault CodeSystem Behaviour
0 The boiler is in standby mode awaiting either a central heating call or hot water demand
C The boiler has a call for central heating but the appliance has reached the desired temperature set on the boiler
D The boiler has a call for hot water but the appliance has reached the desired temperature set on the boiler
C The boiler is operating in central heating mode
d The boiler is operating in hot water mode
F The boiler is operating in frost mode

Ideal Logic Max & Logic Plus Regular Boiler Error Codes

Fault DescriptionSystem Behaviour
L1 Flow temperature overheat lockout or no water flow lockout
L2 Ignition lockout
LC 5 restarts within 15 minutes
L6 False flame lockout
FA Flow return reversed
FD No water flow
F2, FN or LN Flame loss
F3 Fan fault
L4 or F4 Control / no flow thermistor fault
L5 or F5 Return thermistor fault
F6 Outside sensor fault
F7 Low mains voltage Contact electricity provider
F9, L9, F8 or L8 Printed circuit board (PCB) unconfigured or fault
FU Diff greater than 50c check isolation valves are open

Ideal Logic Max Plus Combi Boiler Error Codes

Fault DescriptionSystem Behaviour
Overheat lockout Bleed radiators, refill system to 1.0 bar, check that radiator and boiler valves are open and reset boiler. If fault continues call an Engineer
Ignition lockout Check gas appliances work and restart boiler.
Too many restarts 5 starts within 15 minutes. Turn power on and off.
Flame on before gas on False flame lockout.
Water pressure With boiler off and system cold fill system to 1.0 bar and bleed radiators if fault continues contact an installer.

Ideal Vogue Boiler Error Codes

Fault DescriptionSystem Behaviour
Too many resets 5 restarts within 15 minutes
Flame on before gas valve on Flame on before gas valve is on
Flow thermistor fault Flow thermistor error
Low mains voltage Less than 185v to boiler then check voltage at boiler mains in if mains voltage is okay pump needs replacing
Low water pressure Low water pressure
Flow return reversed Check if the flow thermistor is correctly clipped to pipe. If not, replace flow thermistor.
Printed circuit board (PCB) recently replaced Reset boiler
Pump rotor blocked Unblock pump
Flow temperature setpoint cannot be increased to 80c Check flow and return thermistors securely clamped to pipes check flow and return thermistor
Overheat lockout error Call an Engineer

Ignition lockout
Flame loss
Thermal fuse lockout
Outside sensor fault
Return thermistor fault
Fan fault
Printed circuit board (PCB) error
No central heating but domestic hot water working
No hot water but central heating working
No water flow fault
No water flow fault

Ideal Boiler Error Descriptions

Fault DescriptionCause
Thermal fuse lockout Reset boiler
Too many boiler resets 5 resets within 15 minutes. Turn power off and on.
Printed circuit board (PCB) replaced incorrectly Ensure the boiler chip card (BCC) is fitted correctly.
Low mains voltage Less than 160V to boiler. Contact electricity provider.
Low water pressure Increase system pressure to 1.5 bar
Flow/Return reversed Check if flow thermistor is correctly clipped to pipe. Replace flow thermistor.
Printed circuit board (PCB) replaced Reset boiler
No connection to primary printed circuit board (PCB) Unblock pump
Pump rotor blocked No connection to primary printed circuit board (PCB)
Flow temperature setpoint cannot be increased to 80ºC Ensure flow temperature is not limited within installer mode
Pump runs during the night Ensure system frost protection temperature setpoint isn’t set too high
Has the printed circuit board (PCB) just been replaced? Reset boiler
Are the boiler, central heating and hot water systems filled with water? Are all isolation valves and radiator valves open? Fill and vent the system and open all isolation valves, then Reset boiler
Is the Flow/Return differential across the boiler in excess of 30c Check the flow and return thermistors
Check that the pump is rotating freely. Replace the pump, then reset boiler
If the boiler is reset, does it ignite for a short time and then extinguish? Check the detection electrode and associated harness for continuity, visual condition and position. Check if the condensate pipe is blocked.
Is the gas pressure avaliable at the boiler > 18mBar Check gas supply and rectify fault
Is 215Vdc avaliable at the gas valve during ignition? Check wiring from gas valve to printed circuit board (PCB) and replace if necessary, otherwise replace the main PCB
Unplug the gas valve – is the resistance between the pins between 1kW and 10kW? Replace gas valve